Terms and Conditions
Gym DNA Non-Return/Non-Refundable Policy
Thank you for choosing GYM DNA for your fitness apparel needs. Before making a purchase, please carefully read and understand our non-return and non-refundable policy for gym clothing. Due to hygiene reasons we do not accept refunds or returns on any of our items.
1. Non-Return Policy: All sales of gym clothing at GYM DNA are final. We do not accept returns for any reason, including but not limited to sizing issues, change of mind, or dislike of the product. Please review our size charts and product descriptions carefully before making a purchase. All our items are inspected and quality checked for any defects before dispatched.
2. No Refunds: Once an order is placed and processed, we do not offer refunds. In the event of a manufacturing defect or error on our part, we will happily replace the item at no additional cost. Please contact our customer service within 14 days of receiving your order to report any issues.
3. Sizing and Product Information: Customers are responsible for selecting the correct size based on our provided size charts and product information. If you have questions about sizing or require assistance, please contact our customer service before placing your order.
4. Manufacturing Defects: In the rare event that you receive a gym clothing item with a manufacturing defect, please contact our customer service within 14 days of receiving the product. We will provide instructions on how to return the defective item, and a replacement will be sent at no additional cost.
5. Exchange Policy (Manufacturing Defects Only): Exchanges are only allowed for items with manufacturing defects. To initiate an exchange, please contact our customer service within 14 days of receiving your order. Exchanges will be processed once the defective item is returned to us.
By making a purchase on our website, you acknowledge and agree to abide by the terms of our non-return and non-refundable policy for gym clothing.
If you have any questions or concerns, please contact our customer service at [Customer Service Email/Phone Number].