Refunds and Returns Policy – No Returns for Hygiene Reasons

Thank you for your purchase.

Please note that all sales are final. Due to hygiene and safety reasons, we do not accept returns, exchanges, or offer refunds on any products once they have been purchased.

This policy ensures the health and safety of all our customers by preventing the reselling or redistribution of items that may have been handled, opened, or used.

Non-Returnable and Non-Refundable Items

Please make sure to review your order carefully before completing your purchase.

Damaged or Defective Items

In the rare event that you receive a damaged or defective product, please contact us within 48 hours of delivery at info@gym-dna.co.uk , including your order number and clear photos of the item and packaging.
If verified as defective, we will arrange a replacement for the same item. Replacements are only issued for items that arrived damaged or defective.

Sale Items

All sale and promotional items are final sale and cannot be returned or refunded under any circumstances.

Contact Us

If you have any questions regarding this policy or need assistance with a damaged item, please contact us at info@gym-dna.co.uk.